Live streams: Frequently Asked Questions

How it works
When the concert is being streamed live, all you have to do is visit www.concertgebouw.nl/en/live. To watch the live stream, just click on the 'Watch this concert live' button, which will automatically open the stream in a new window.

Do I have to log in to watch the concert stream?
You do not have to register or log in to watch the concert. To watch the live stream, all you have to do is click on the 'Watch this concert live' button, which will automatically open the stream in a new window.

Do I have to pay to watch the live stream?
The streams from The Concertgebouw may be watched free of charge all over the world. No fees are associated with this service.

Do I have to buy a ticket to watch the concert stream?
You do not have to buy a ticket for the concert stream. You can watch the streams free of charge, and they are immediately accessible to everyone at www.concertgebouw.nl/en/live.

Can I pause the stream?
During the stream of the concert, you can click on the pause button in the player to pause the concert. The player will continue where you left off when you click on the play button.

Can I watch the streams on demand?
On www.concertgebouw.nl/en/live you find which concerts are currently available for watching on demand.

How can I see which concerts will be streamed live?
In the concert schedule, you can see which concerts will be streamed live by means of the ‘live’ icon. The details page for the concert concerned will also state whether the concert will be broadcast live. All the live streams are also listed at www.concertgebouw.nl/en/live.

Why is the stream not loading properly?
The player ensures as standard that it will provide the best video and audio quality possible. However, the quality of the stream varies for each computer; this has to do with such things as the video card in your computer and the speed and quality of your own network. If the video does not load properly, you can empty the cache in your internet browser to see if that helps, or you can visit the website using a different browser.

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