There are several wallets available in which you can digitally store your tickets on your phone. Make sure you have installed the wallet app before you download your wallet tickets.

Adding a card via your iPhone:

Open the app, email, message, notification or other location on your iPhone where the ticket is located.
Tap “Put in Apple Wallet. Note: Not all tickets are supported by Apple Wallet.
Follow the on-screen instructions or tap 'Add' at the top right.

Adding a ticket on an Android phone:

In your account, click on 'Mobile ticket'.
Click on the tickets you would like to download.
Click on 'open'.
Your ticket will now open in the wallet app. Follow the steps on the screen to add the ticket to the app.

Calendar

Discover our concert schedule

Concert matchmaker

Let us guide you!

Tickets

About ordering tickets

Getting there

By public transport, car or bike

Restaurant LIER & Café Viotta

Food and drinks before or after the concert

Accessibility

Access for people with disabilities

Code of conduct

Code of conduct for Concertgebouw patrons

Sponsoring

Sponsorship and customised partnerships

Support Us

Discover the possibilities

Hall rental

Your event in The Concertgebouw

Press

Press releases, images and contact details

Frequently Asked Questions

Our History

Diversity and Inclusion

Frequently Asked Questions

General questions

Does The Royal Concertgebouw have a paper version of its annual schedule in addition to the one posted on the website?

Can I enter The Concertgebouw during the day to look around?

Are there Guided Tours in The Concertgebouw?

What about climate control in The Concertgebouw?

What are the measures regarding ventilation in The Concertgebouw?

Information for people with disabilities

May I enter the building with my electric wheelchair or my scoot mobile?

Are guide dogs for the blind allowed in the building?

Bringing children to The Concertgebouw

May I bring my 3-year-old child to a classical concert?

For what ages are children’s concerts intended?

Ordering tickets

The concert is sold out. What are the possibilities?

I have vouchers because of cancelled concerts. How can I redeem these?

Can I print my ticket for The Concertgebouw at home?

Where can I find my e-ticket?

What are the additional costs when buying a ticket?

How do I put my tickets in my Apple/Android wallet?

Can I pay in cash at the box office?

Do I need a ticket to attend a lunch concert?

Does the Concertgebouw sell gift vouchers?

Before your visit

I purchased tickets for a concert but I am unable to attend. Can I return them?

At what time do the doors to the halls open?

What is the procedure if I accidentally arrive late for a concert?

Do you sell programmes for the concerts?

Does The Concertgebouw have a specific dress code?

Is Wi-Fi available for visitors inside the building?

How do I find my seat in the Main Hall?

Around and during the concert

Does the concert have an intermission?

Can I bring my drink into the hall?

Is photography or filming allowed during the concert?

I am going to an amplified concert, what should I keep in mind?

When is it okay to clap at classical concerts?

What time does the concert end?

May I leave my suitcase/folding bike/items other than coats and umbrellas in your cloakroom?

If I have a valid ticket, can I also enter the hall after intermission?

Can I leave the hall during the concert?

Why are Russian artists still allowed to perform in The Concertgebouw? And why is Russian music on the programme in The Concertgebouw?

Take a look inside the hall